FAQs

How can I get my order?

At this time, orders are pick-up only at Robert’s Centre Mill Hampden Studio, located at 3000 Chestnut Avenue, Suite 220, Baltimore MD 21211. Pick-up hours are Wednesday, Thursday, and Friday from 12–5pm. [ View Directions ]

Can I get my order shipped to me?

Not yet—but very soon! As Robert transitions his business, we’re preparing new shipping options so that collectors everywhere can easily access his artwork. Please continue to check this site for updates.

Can I order pieces that are not part of the current sale?

For now, we are only offering the existing inventory available at the Hampden Studio. Once our new website and shipping system are in place, we’ll share details on how to order from the larger collection again.

Why is there a transition happening?

After decades of creating and operating his Fells Point and then Hampden Studio, Robert is entering a new chapter. Living with Parkinson’s disease, he has chosen to retire from the day-to-day operations of the studio and focus on creative projects like writing and developing books about his life’s work. This transition means that while the Hampden Studio will soon close, Robert’s artwork will continue to be available through streamlined online ordering and shipping. Read Robert’s Blog Post for the full story: We Have an Announcement!

How can I stay updated?

The best way is to sign up for the email newsletter, and follow Robert on social media. That’s where you’ll hear about shipping updates, archive releases, and new ways to collect his iconic artwork! [Facebook | Instagram]

How is my print made?

Prints are custom-made, one at a time, by the artist and his staff in the stu­dio. We use long-lasting Epson Ultra­Chrome pig­ment inks and acid-free, 100% cot­ton rag fine art paper and coated cot­ton can­vas. After print­ing, the print is dried for 24 hours and trimmed to fin­ished size. Lim­ited edi­tion prints are titled, num­bered, embell­ished and signed by the artist. Open edi­tion prints are titled and signed by the artist. All lim­ited edi­tion paper prints are embossed with the studio’s print­maker hallmark.

How long will my print last?

The print per­ma­nence of the ink-and-paper com­bi­na­tion used in our stu­dio has been tested by Wil­helm Imag­ing Research, Inc. and rated at 82 years (archivally framed prints dis­played under glass), 160 years (archivally framed prints dis­played under UV-filtering glass), and 68 years (unframed prints). The coat­ing applied to the fin­ished print may dou­ble the light­fast rat­ings if framed with archival mate­ri­als and UV-filtering glaz­ing. These esti­mates are not a guar­an­tee, only a rat­ing based on exten­sive test­ing by indus­try experts.

Do I receive some kind of doc­u­men­ta­tion about my print?

Yes. You will receive a Bill of Sale that com­pletely describes your print, includ­ing the title, date, infor­ma­tion about the edi­tion num­ber and size (if a lim­ited edi­tion), mate­ri­als used, etc. A “cer­tifi­cate of authen­tic­ity” is avail­able on request.